Shipping:
We create each product on demand to combat the waste that is so common in the apparel industry. Average production time is 3 days but can extend to 7 days. Please add shipping times on top of that.
Shipping Costs:
Shipping is calculated per order and destination, in order to give you the best possible price.
Returns:
We hope you love, love, love your item. But if there’s a problem, we’re here to help. As all products are created on demand, we only accept returns in limited cases:
Defective Items: Defective item? No worries! Items that are defective will be replacedat no additional cost to you, provided that the following guidelines are met: If you receive a item with a defect, please email us at info [at] staynauti.com within 48 hours of receiving the item with a description of the defect, as well as a photo. We will provide further instructions upon receipt of your email.
Swim Shirts: Size charts are provided on each of our Men’s, Women’s and Kid’s Swim Shirts to ensure proper fit before you order. However, if you are unsatisfied with the fit of your Swim Shirt, please email us at info [at] staynauti.com within 48 hours of receiving the item to request an exchange or return. We will provide further instructions upon receipt of your email.
Please note that as our Swim Shirts are made to order, all returns/exchanges for improper size or buyer’s remorse will incur a 20% restocking fee on the original retail price. Eligible return items must be unused, in the same condition they are received, and shipped back in the original packaging – including your proof of purchase and item’s label. Return shipping charges are customer’s responsibility. We are not responsible for lost or stolen packages of returning items.
Hats and Bags: All sales on hats and bags/totes, unless defective, are final.
Coupons:
From time to time, we offer special discounts, typically through our email list or via our Instagram (@StayNauti). Coupons cannot be applied to previous purchases or combined with other offers. Most coupons cannot be applied to items already discounted/on sale, unless explicitly described as such.
Questions?
Send us a note using the Contact Us form.
